After-sales service
Caravelair guarantees
A customer care center at your service
Choosing CARAVELAIR is also the guarantee of being a privileged customer.
As a true specialist in caravans, your dealer is there to help you get the most out of your leisure vehicle.
Furthermore, in collaboration with your CARAVELAIR dealer, our Customer Relations service is here to listen to you and provide advice.
In order to offer you the best possible welcome, you can :
- Call the customer relations department on +33 (0)4 75 07 56 50
- Contact us by e-mail (contact @ caravelair.tm.fr)
On the following days and at the following times: Monday, Tuesday, Thursday: 9 a.m. to 11:45 a.m.
TRIGANO VDL: Centre Accueil Clients
130 route de Lamastre – 07300 Tournon sur Rhône
Warranties
At CARAVELAIR, all our caravans are guaranteed for 2 years on parts and labor. We pay special attention to our products, which is why we offer you a 7-year waterproof warranty (according to Caravelair warranties: see conditions in our network).
Spare parts
In addition to our CARAVELAIR warranties, through our dealer network, we provide you with our After-sales service: TRIGANO SERVICE, a European platform specially dedicated to managing spare parts. TRIGANO SERVICE covers an operating area of 20,000 m² and manages a total of 50,000 references, of which 30,000 are in stock. More than 10,000 km are traveled annually in the warehouses to prepare the 90,000 orders received, representing 1,000 T of shipped goods.
Partners
TRIGANO Store, the factory store of TRIGANO: garden equipment, pool, outdoor, camping equipment, trailers.
Financing your purchase
To realize your dream, regardless of your budget and needs, LOISIRS FINANCE and CARAVELAIR are committed to studying with you the most suitable and advantageous financing plan. Do not hesitate to consult your dealer and Loisirs Finance.
Find a dealer
Discover our caravans up close and benefit from expert advice by finding a Caravelair dealer near you.
